On this page, we, from Allstate Transport LLC, took the time to share some of the most frequently asked questions we receive from our clients in Pinellas Park, FL. Take a look at the answers and do not hesitate to reach us if you want to know more about our vehicle shipping service.
Q: What happens if I am not available to receive my car when it arrives?
A: In the event you are not available to receive your vehicle when it arrives or you cannot be reached in a reasonable amount of time, the car will either remain on the carrier truck for a later delivery, or it will be placed in storage until you are ready to come to pick it up.
Q: What kind of transport vehicle will deliver my new car?
A: We offer car carrier & truck service but can not guarantee the type of the transportation equipment that will be used to transport your car. It could be an enclosed trailer, open trailer, or a tow truck.
Q: Will someone from your trucking company call me when the vehicle is delivered?
A: Our team will call you in advance to notify you of the delivery date and time. Make sure to have someone available at the designated delivery time so we do not have to charge you additionally for trucking and storage services.
Q: What if the car is damaged when transported to Pinellas Park, FL?
A: At the time of delivery, please make certain you receive a completed damage report before submitting payment to our international car shipping specialists. This bill of landing/damage report must have our signature, pick-up location representative’s signature, and your driver’s signature in order to send your claim.
Q: How long does it take to ship my car?
A: Generally speaking: for shipments from Europe or South America, it takes approximately up to 3-4 weeks. From other continents – expect the car delivery after 8 weeks.
Q: What are the methods of payment?
A: To pay for our enclosed auto transport services, you must pay in full via bank wire transfer. Please note the car will not be picked-up until full payment is made.
Q: Do you provide track-and-trace services?
A: You can see the status of your car shipment on Allstate Transport LLC‘s website. Our tool captures the following tree events: carrier assigned, vehicle picked up, and vehicle delivered.
Q: Does the vehicle have keys and can you check if it starts?
A: We, at Allstate Transport LLC, will ask the driver to check if keys are present and check if the vehicle starts, but due to time constraints and regulations at the pickup facility, this might not be possible.
Q: Can you check for damage inside the car?
A: Our driver will check for interior damage, but due to the same reasons we mentioned in the answer above, it might not be possible.
If you cannot find the answer you are looking for, dial (727) 388-9992 and speak with one of our representatives in our office in Pinellas Park, FL.